Frequently Asked Questions

 

 

Which carnival are your costumes for?

Next year we'll be at Berlin Carnival with Fruit Punch. Our next stop will be our Fun Mas section in Rotterdam. Following that, we will be worn at Notting Hill Carnival and then finally Miami Carnival. Please do remember to double check your shopping basket when making a purchase so you don't purchase the wrong item. 

Where can I register and pay for a costume?

Please have a look at our current costumes HERE. Once you have made a purchase and your details and payment have been received, we'll send you a confirmation email. 

 

What type of payments do you accept?

We accept cash payments and major credit/debit cards.

 

How do I clear my balance?

Please select '2ND PAYMENT' option for the section you registered in and proceed to checkout. You must also submit your deposit reference number so we can link the payment to your previous order.

 

When will I be able to collect my costume?

Collection differs for each carnival and will be released in due course. 

When/where can I see the costumes in person?

This can be done by appointment only. Please call +447984175483 or email info@mwdcarnival.com and an agreeable time will be arranged. 

Is this an all inclusive band?

Berlin Carnival is not all inclusive but Notting Hill, Rotterdam and Miami Carnival will be all inclusive.

When does registration close?

Each section closes one month before carnival.

 

Can I change my mind about the option I want after I've paid my deposit?

Unfortunately not. Once you have paid your deposit, your costume will be created and cater to your specific measurements. Therefore, it cannot be changed.

Can I spread out my costume payments?

Yes, we welcome and accept instalments. The online shop was created with split payments in mind but make sure you add the correct option to your shopping basket. If you would like to split your payments, please select the 'DEPOSIT' amount and when you return to clear your balance, you must add '2ND PAYMENT' option to your shopping basket and proceed to checkout. It is also your responsibility to ensure your balance is cleared by the deadline date. 

 

Are my payments and deposit refundable?

 All payments to secure your carnival costume are non-refundable. Not only is your costume made to the size you submit, it would also be against all hygiene and health and safety regulations to accept the return of such intimate swimwear-style pieces.

 

What happens if I miss the last payment date?

If you have only paid your deposit, the costume will be offered to individuals on the waiting list. If a prior agreement has been made, the costume will still be available to you. Costume collection is only possible once you've paid in full.

Will my costume be exactly the same as the prototype?

We endeavour to make your costume as close to the ​prototype as possible. Costumes are however subject to change based on whether we are able to source the exact materials. In addition, if your cup size is larger than the model, please note that it may appear not to have as many stones but they are all counted. The larger the cup, the more space on the bra, meaning it may appear to have fewer stones. Rest assured, this is not the case; we will replicate your costume with the exact quantity of stones and decorations.

 
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